When we have received your order, you will receive an automatic e-mail confirming your order. By confirming your order, a binding agreement is entered into. We reserve the right not to deliver in the event that the stock level was incorrect at the time of receiving the order. Should we be unable to deliver in accordance with the terms in the confirmation of order, we will contact you and give you the opportunity to cancel the order.
We offer two different methods of payment:
We accept VISA, MasterCard, or American Express. All information is encrypted using SSL encryption, which prevents unauthorized access to card details. The full payment is charged when the package is dispatched.
PayPal allows secure payment from your bank account or PayPal credit. You can also opt to pay using your credit card. You will be redirected to PayPal to finalize your order when checking out. More information about PayPal is available at www.paypal.com.
REFUNDS AND EXCHANGES
If you wish to return or exchange a product, please contact us at email@example.com before returning any items.
All returns/exchanges must be approved beforehand. Our returns guarantee entitles you to return the product for any reason within 14 days of having received it.
Products are to be returned in original condition in original, undamaged packaging with price stickers, hang tags, etc. still attached.
Goods should be protected in a box or plastic bag. No tape is to be attached to the product or the product's packaging.
Refunds/exchanges must be accompanied by the original receipt. We will not accept returns or exchanges without the original receipt.
If you wish to exchange a product, please contact us at firstname.lastname@example.org as soon as possible to reserve another product/size. Products may only be exchanged for other products available from grizzzlystore.com.
Please note that all sale items are final sales. No returns or exchanges will be given on sale items.
Shipping costs will not be refunded unless a mistake has been made by us. This applies to the original shipping cost for your order as well as the return-shipping cost.
In case of an exchange, we will cover the cost of shipping the replacement item to you.
You are responsible for the returned product until it is delivered to us.
- Grizzzlystore.com handles your personal information in the strictest confidence. All information entered is encrypted and protected.
- Grizzzlystore.com will not let a third party see or use your personal details without your prior consent.